Frequently Asked Questions

Filter by Topic
  • All
  • Silicone Ring Questions
  • Shipping Questions
  • Exchange Questions

Need Help?

If you have an issue or question that requires immediate assistance, you can call us on: 079 223 2007

Silicone Ring Questions

Silicone rings are a comfortable, durable and affordable alternative to traditional metal rings. They help to prevent theft and have a lower risk for injury.

It is easy! Just CLICK HERE to see exactly how to determine your ring size.

It is simple, you can wash your ring with normal soap and water.

Shipping Questions

Shipping is a flat rate of R100 anywhere in South Africa.

FREE shipping for orders orders over R499

Shipping takes 1-7working days depending on where you live. Rural areas will take longer than cities and well connected towns.

Kindly CLICK HERE to go to the tracking page, where you can type in your tracking number to see where your parcel is.

We use Fastway Couriers.

Exchange Questions

Yes. We want you to be happy with your silicone ring. CLICK HERE to see our exchange process and policy.

Yes, we do have a physical shop, come say hello and see what we have:

Choose Water Shop (we are inside the water shop)
Vallei Forum Center
771 Piering Road

Unable to find satisfactory answers ? Contact Support